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Case study · draft

The 'Imagining' Launch Event

A fire, one question, and a room full of people who do not usually get asked.

Draft case study. Written from the launch event proposal

(`context/colab_worcs_drive/CoLab Worcs Launch event proposal.md`) and the website content

draft. Facts marked `[ ]` need Al.

The situation

Worcester has a carrier bag full of people doing good work in isolation. The friends of parks groups, the community gardeners, the youth workers, the bike mechanics. Most of them know their own patch well and each other hardly at all.

We could have started with a presentation about ourselves. Instead we started with a fire and a question, and let the room do the talking.

The approach

This was a gathering, not a conference. No PowerPoint, no lanyards, no clipboards. People came together around a fire to share stories and food and to imagine what a more connected Worcester could look like.

The hook we put in front of them: if we could build a city that truly belongs to everyone, what would it look like?

Around that question we set out a few things to do, all of them low floor and high ceiling:

  • The fire starter. Learning to light the fire, which is a skill and an invitation at the same time.
  • The purpose finder. A physical version of our question card deck, to help someone work out what they actually care about.
  • Cardboard City. A making corner with cardboard, tape and pens. Build the thing you want to see in Worcester.
  • A Forest Therapy taster. Fifteen slow minutes in nature with a practitioner.
  • The un-networking. Conversation with the job titles banned. Who are you when you are not working?

[CONFIRM WHICH OF THESE ACTUALLY RAN, AND WHAT WE DROPPED.]

What happened

[LOCATION AND DATE. The fire circle, the food, how many people came, and who they were. What people built at Cardboard City. What was said around the fire that stayed with you.]

Outcomes and learning

[WHAT CAME OUT OF IT: the people who met, the ideas that stuck, anything still running. What we would do differently next time, and how it set up the work that followed.]

Voices

  • [QUOTE: Someone who came to the launch, on what they took away]
  • [QUOTE: Al or Katie, CoLab Worcs, on the first spark]

Case study · draft

Cardboard Assembly

A car park, a pile of cardboard, and an afternoon where families got to reshape their world.

Draft case study. Written from the project description and the launch event proposal. Facts

marked `[ ]` need Al.

The situation

Most ways of asking people what they want are built for the people who are already comfortable speaking in meetings. Cardboard Assembly was the opposite. It was play, with the door held wide open, and it let in everyone who would never come to a consultation.

The approach

We took over a space, put down cardboard, tape and pens, and invited families to build the thing they wanted to see. No right way, no judging, no need to explain yourself. Just make.

That is the whole method. When the task is making, there is no wrong answer, so people try things they would not try if they thought they were being assessed.

What happened

[LOCATION AND DATE. What the space was. What got built, who turned up, and the moment that stuck with you. Photos would help here.]

Outcomes and learning

[WHAT CHANGED FOR THE PEOPLE WHO CAME, AND WHAT WE WOULD DO DIFFERENTLY. Did any of it carry on afterwards?]

Voices

  • [QUOTE: A parent or child, Cardboard Assembly]
  • [QUOTE: Al or Katie, CoLab Worcs, on the mess and the point of it]

Case study · draft

Bike Bell Ambassadors: the children who thanked their street

A project where children map their own route, name the people who cheer them on, and make a bell to thank them.

Draft case study for a project card. Written from the project outline, the workshop 1 transcript

and overview, and the session plans in

`context/colab_worcs_drive/Projects/Bike Bus Summit Lisbon/`. Facts marked `[ ]` still need Al.

Children are not named in public copy.

The situation

The bike bus already did its official job. It got children to school, and it took cars off the school run. But along every route there were people doing something that nobody had planned. The neighbours who leaned out of their window on Red Hill and waved every morning. The school caretaker who was always at the gate. The staff at Lucky's Lunchbox who cheered from the industrial estate. The man on the corner who shook a homemade set of cowbells, tin cans on a wooden handle, and used a road cone as a megaphone to shout good morning.

The children saw these people every week. Nobody had ever thanked them.

Bike Worcester had built the bike buses. We wanted to put children at the centre of the next bit and let them decide who mattered on their route, and how to say so. That became the Bike Bell Ambassadors project.

The approach

Three phases, all led by the children.

1. The workshop. A guided visualisation of the morning routine, then a soundscape of bells, gears, chattering and good mornings. The children named the sights and people along their route, and made an Atlas of the Bus. They drew themselves on their bikes and put the drawings on sticks, then rode the route again on large maps, marking the landmarks and the people who support them. 2. Design and fabrication. The children's drawings and words were printed onto custom weather-resistant ribbon straps, and the children embossed brass cowbells by hand, holding the stamp while an adult steadied it, then bringing the hammer down themselves. 3. The ceremony. The children gave the bells to the neighbours they had named, read the words they had written, and showed them what to do: ring it every week when the bus goes past.

What happened

The first workshop ran on Sunday 22 March 2026. [CONFIRM DATE.] It started 20 minutes late and the group was smaller than planned, two children plus facilitators. That made the room quieter, the session more intense, and the conversation more focused than it might have been with a full table.

The children ran the route in their heads and out loud. They heard "ding ding", gears changing, the chatter, and a lot of good mornings. They listed the swans on the canal that scare everyone, the dogs and the dog walkers, the allotments, and the hills they call Hill Number One and Hill Number Two. And they named the people worth a bell: Mr and Mrs Window, who lean out and wave on Red Hill every morning; Mr Deck, the school caretaker and a constant friendly face; the staff at Lucky's Lunchbox; and Gary, known to the children as Pumptrack Jesus, with his tin-can cowbells and his road cone.

Then, without anyone planning it, the session turned into a rehearsal. One child played the neighbour answering the door, the adult played the giver, and between them they worked out the questions a bell needs to answer. What is it? What is it for? What do I do? When do I do it? Why are you doing this? By the end, the answers were clear: you ring it when the bus comes past, at eight o'clock, to show respect, because these people show up for us.

[ADD WHAT HAPPENED AT THE CEREMONY: did it happen, when, who received a bell, what the children said, what the recipients did. The workshop produced the plan for it; the case study needs the day itself.]

Outcomes and learning

[ADD WHAT CHANGED: for the children, for the neighbours, for the route. Did the ambassadors start ringing the bells? Did more families join the bus? What is still running now?]

Honest reflection. [WHAT WOULD WE DO DIFFERENTLY. The first workshop started late and was condensed, and the visualisation landed differently for different children. Say what that cost and what we learned, in plain words.]

Voices

  • [QUOTE: Child, Bike Bell Ambassadors]
  • [QUOTE: A neighbour who received a bell, on what it meant]
  • [QUOTE: Katie or Al, CoLab Worcs, on the moment the children named their people]

Case study · draft

Global Bike Bus Summit, Lisbon 2026

We went to Lisbon with a session about the part of a bike bus that nobody plans.

Draft case study for a project card. Written from the workshop brief and the 22 May debrief in

`context/colab_worcs_drive/Projects/Bike Bus Summit Lisbon/` and

`context/colab_worcs_drive/Meetings/Meeting Notes - 22 May 2026.md`. Facts marked `[ ]` need

Al to confirm before this goes anywhere public. Nothing here mentions "Still Tinkering".

The situation

A bike bus has a job, and it does it. It gets children to school, and it takes cars off the school run. But alongside that official job, something else happens that nobody designed. The parent who was isolated and found her people. The retired neighbour who found his morning. The people along the route who wave, cheer, or shake a set of homemade cowbells as the bus goes past.

We have spent a lot of time with that second thing on Worcester's bike buses. So when the Global Bike Bus Summit came to Lisbon, we asked for a slot to talk about it, and we got one.

[PLACEHOLDER: What is the Global Bike Bus Summit? Where exactly was Lisbon 2026 held, and on what dates?]

[PLACEHOLDER: Who from CoLab Worcs went, and under what delegation name? Add the summit link.]

The approach

We ran one session, 90 minutes, called Community Engagement and Impact. It was built on a simple split we keep coming back to. You cannot build the moments that make a bike bus feel like a community. You can only tend them: create the conditions where they are more likely to happen, and keep showing up.

The session moved through three beats.

  • Notice it. In pairs, people shared the soft moments from their own bike bus mornings: the

ones that were not about cycling at all.

  • Name it. The whole room worked on what to call this thing that grows rather than gets

built. Hearing the word for it in different languages was part of the point.

  • Tend it. Everybody took a postcard and finished the sentence themselves: "On my bike bus,

I'm going to tend…". Not a target. A small, specific promise they could keep next week.

We opened with a grounding exercise and a soundscape, then a guided visualisation of one bike bus morning in particular. What was the light like. Who did you see. Was there a moment that was not about cycling. People drew a cyclist on a stick as they talked, so it emerged out of the conversation rather than being a separate craft task at the end. There was a big map of the world on the wall, and everyone added their city, their school, and a line for their route.

[PLACEHOLDER: Confirm the running order and timings, and name the CoLab facilitators who led it.]

What happened

The people in the room had come from a lot further than Worcester. On the map: Barcelona, where the bike buses are self-organised by families and nobody likes the motorbikes. Lisbon, with its private school routes and a "joyful roundabout". Portland, where the bus is a multi-age activity and where housebound residents came up as an example of someone the bus reaches.

The room was guarded at first, then fully in it. When people wrote on the map about what a bike bus gives them, this is some of what they put:

"Takes a village."

>

"A reason to get up."

>

"Holding space for childhood."

>

"A part of a friendly city."

Then came the pledges. Every one was read aloud, and the range of them told its own story. One person promised to grow new families and riders. One promised to stay calm when the cars and motorbikes got angry. One promised to care for the neighbours along the route. One promised to grow how inclusive their bus is. And one finished the whole thing off with the greatest task of all, having fun.

[PLACEHOLDER: Confirm these are the right four or five map quotes and pledges to use, and add any that should be there instead.]

Outcomes and learning

We brought home a contact list of about eight people from the session, and the intention to keep them together in some form, probably a community chat, with time zones as the obvious problem. There is also a proposal to make a poster from the materials we gathered. The global map itself is the thing we would most like to have kept. [PLACEHOLDER: Did the map and the other materials survive the trip home? Was it scanned or photographed?]

Honest reflection. Three things did not go to plan. The room was too small and too hot, and there was no water. We ran in English and leaned on people in the room to translate for the Portuguese participants, which is not good enough when you have invited them into the conversation. And we started late, which ate the time for the action planning at the end. The sensory work, the maps and the visualisation all landed, and the group stayed with us. But a session about noticing and tending should not be short of time to notice and tend. Next time we would protect the pledge time first and fit the rest around it.

[PLACEHOLDER: What did CoLab Worcs take from the summit as a whole, beyond the session? Any follow-ups, partnerships, or invitations that came directly out of Lisbon?]

Voices

  • [QUOTE: Workshop participant, Global Bike Bus Summit Lisbon 2026]
  • [PLACEHOLDER: A quote from a participant, already on the map or in the debrief, chosen with Al.]
  • [QUOTE: CoLab Worcs facilitator, on what the summit felt like]

Journal post · draft

Start From Better: ten years in a room full of Worcester community groups

On a Saturday in September, we were guests at a gathering of Worcester voluntary and community groups at Arch 27. Friends of parks groups, and people running all sorts of small organisations, most of them doing the same work in isolation. Our job for half an hour was not to present anything. It was to ask one question.

Ten years from now, a Saturday. Something is better for your group than it is today. What got better, and what made it better?

The usual way to ask a group what it needs is to ask what is wrong. That gets you a list of complaints, and it usually gets you the loudest people in the room. So we tried the opposite. Ask what already got better, and keep it small enough to answer in a sentence. Ten years is far enough away to be a story. A Saturday is close enough to picture. We borrowed the shape from Rob Hopkins and the Transition movement: don't argue people into a future, let them build a piece of it in their hands.

Then we did something that looked, on the face of it, like a waste of a serious meeting. We put pipe cleaners, modelling clay and sticky notes on the tables. Three corners of the room, one question, and you chose one. No rotation, no working your way round all three.

  • In one corner, we told a short story set in that better Worcester. A character in it needed a hand. You got a pipe cleaner and showed what could help them, then said what your thing was and who it helped.
  • In one corner, a camera pointed at a clay scene. Between frames, everyone made one small change to their own piece, and could join it to someone else's. Nobody touched anyone else's work. The scene built itself and played back at the end, a few seconds of film we made together.
  • In one corner, a wall of notes. One for what you can offer, one for what you would want help with, one for what you would share with another group. Stick them up, move them if you change your mind.

We said from the start that we were guests. Nobody had to speak. Nobody had to make anything good. There was a right to pass, a right to watch, and a right to step out and come back. Play is not decoration to us. It is how the people who would never put their hand up end up saying the thing that matters.

And then the room started telling us things. [ADD THE MOMENT THAT STAYED WITH YOU FROM THE NIGHT. WHAT DID SOMEONE MAKE, OR SAY, THAT YOU WEREN'T EXPECTING?]

[QUOTE: Participant, Worcester community group, 26 Sep 2026] [QUOTE: Participant, Friends of parks group, 26 Sep 2026]

What we noticed is that the future got easier to talk about once it had an object in front of it. People who arrived saying their group was too small, too tired, too stretched, were soon building a version of it where something had gone right. Not a plan. Not a funding bid. A better Saturday.

We came into this work out of Roots & Routes, where the idea was simple: Worcester has a carrier bag full of people doing good work in isolation, and the most useful thing we can do is help them find each other before we ask them to do anything in particular. This evening felt like the same thing again, for the parks groups and the other small organisations who each guard their own patch.

We are still making sense of what people told us. Everything made on the night is photographed into a record, and a one-page "what we heard" goes back to the groups within a fortnight, in their own words, not ours. If something in it wants to happen, there is room to say so. Nothing was decided on the night, and we were clear about that.

What we took home was a smaller lesson. If you want to know what a community needs, asking what is broken is one way. Asking what a better Saturday looks like, and handing someone a pipe cleaner, turns out to be another. It is slower. It is also a lot more honest. We are still working out where this goes next, and we would rather do that with the room than for it.

Journal post · draft

Playing Out, Lightly

Draft journal post. First-person. Play Streets is the worked example for the "a session is never

only one thing" theme (see `a-session-is-never-only-one-thing.md`, folded in here). Facts marked

[ ] are placeholders until the Leisa transcript arrives. See `projects-section-plan.md`.

Draft

There is a version of a play street that arrives with a road closure, a council order, a sign at each end and a legal notice. [PLAY STREETS: name the session and date.] This wasn't that.

What we did was gentler and more improvised. We asked residents, nicely, to take a different route in their cars for an afternoon. No order, no barrier, just a conversation and some chalk. It is worth saying that plainly, because being honest about what it was is part of the point. We did not have permission to close the road. We had a relationship with the people who live there, and we used it.

[DESCRIBE THE AFTERNOON: what was on the street, what children did, what adults did, who turned up, what the weather did.]

Here is the thing I keep coming back to. On paper, that was one activity: children playing out in a street. In practice it was a web of things happening at once. [LIST WHAT IT ACTUALLY WAS: a first proper conversation between neighbours; a live test of whether residents would change their route; a link between the school and the street; something the council could point at; a way for quiet people to take part without speaking in a meeting.]

This is how creative projects work, and it is worth saying out loud. When the thing on offer is play and making, the door is wide. It lets in people who would not come to a meeting, a consultation or an AGM. It mixes people who would not normally be in the same room: parents and pensioners, the council and the residents who usually avoid the council, one community group and another working two streets apart that have never met.

It also makes room for exploration. There is no wrong answer when the task is play, so people try things they would not try if they thought they were being assessed. [PLAY STREETS: one concrete moment of someone doing that. A child, a parent, a neighbour.]

And out of that comes reach. [PLAY STREETS: where it went next. Who is still in touch. What started afterwards. What the group is doing now.]

We are learning to describe our projects by their web instead of their headline. Not "we ran a play street" but "we ran a play street, and here is everyone who touched it and everywhere it went next". The activity is the door. The web is the point.

[QUOTE: Leisa, on what the session was for] [QUOTE: Resident or parent, Play Streets session]

Journal post · draft

Why 'Co' Matters

Draft journal post. Skeleton with placeholders until the copy is agreed.

Consultation is usually a letter, a form, or a meeting where the decision is already made. People can smell it. They turn up once, they see that nothing changes, and they do not come back.

The 'Co' in CoLab is the whole argument. It means we work with people, not for them. Co-design, co-create, collaborate: not because it is softer or nicer, but because it is the only way to build something people actually want to keep.

That sounds slow, and sometimes it is. [PLACEHOLDER: an example where co-design changed the plan.] But the slow version tends to stick. When people help make the thing, they look after it.

We are not pretending this is easy. Shared power means giving up the tidy version where you already know the answer. It means quiet voices get the same room as loud ones, and the lived experience in the room counts for as much as the professional one.

[QUOTE: Katie Collier or Al Pagan, CoLab Worcs, on sharing power]

Journal post · draft

Rest is a Political Act

Draft journal post. Skeleton with placeholders until the copy is agreed.

In a world that demands we are always on, rest can feel like something we have to earn. We think the opposite. Rest is not a break from the work. It is part of it.

Our work is shaped by the seasons. There are times to gather and make, and times to go quiet. [PLACEHOLDER: name the season or session this post speaks from.] When we rush past that rhythm, we miss the thing that makes community work last: people who are not running on empty.

This is a small idea with a long tail. It changes how we plan a project, how many sessions we run, and how we talk about time in a funding bid. It also changes who can take part. [PLACEHOLDER: one moment where slowing down made room for someone.]

Rest is radical because it refuses the idea that our worth is our output. For a community group running on goodwill, that refusal might be the most practical thing of all.

[QUOTE: Leisa Taylor, CoLab Worcs, on rest and the seasons]